Liberty 4 Consignment has been a life saver for The Redstone Thrift Shop. When I became the manager, we were usingConsignPro. Their customer service needs to take customer care classes. They update their program periodically. I kindly requested that they email their clientele to notify us of new updates; however, Brian claimed he could not send out a mass email. This being so, we were not aware of when updates were needed. Anytime we did not run an update, we would lose a whole day trying to correct the mistakes their program made. It became difficult to credit all the accounts properly. After 2 months or errors,we were no longer able to tell which items belonged to which accounts.It got to the point where we had to close the shop for an entire month to make sense of the mess. As manager of the thrift shop, it was my job to research other companies to see which one would pull us out of the weeds and keep us on our feet. Out of all programs on the web, Liberty 4 Consignment seemed to be most reasonable. They are definitely worth every penny we spent. Liberty 4 has great customer service. I receive emails letting me know of any updates. Running these updates on our computers is very simple. I had the opportunity to attend a class they offer in order to familiarize myself with this program. I run a shop with about 60 volunteers that happen to be retired military. Naturally, I was worried that it would be difficult to re-train them using a new program. Liberty 4 is very user friendly.Not only was I able to re-train them, but now I have all the other volunteers offering to cross train because they see how easy it is to learn. I am also able to purchase any products needed to run the program through their company. This is very convienient, which makes it easier and faster for us to order any supplies needed.The also keep track of what you are ordering and any trouble shooting calls made to their call center. Most importantly, they offer 5 Star Customer Service. They have several reps which allows a rep to return your call the same day to resolve any issue that may arise. They will also keep you informed on the status of any problems that may take longer than a day. My volunteers, our board members and I are very pleased with this program. Even are customers notice the positive change. We most definitly recommend Liberty 4.