Privacy Statement

Effective Date: May 7, 2026 Last Updated: May 7, 2026

Resaleworld LLC (“Resaleworld,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Statement explains what information we collect, how we use it, who we share it with, and the rights you have over your personal information when you visit www.resaleworld.com, request a demo, submit a lead form, or otherwise interact with our services.

1. Who We Are

Resaleworld LLC is the maker of Liberty Cloud, Liberty REACT, and Liberty Consignment software for the resale, consignment, and antique-store industries.

Mailing address: 8034 Sunport Dr., Suite 404, Orlando, FL 32809, USA Phone: 800-785-4800 Email: info@resaleworld.com

If you have any questions about this Privacy Statement or how we handle your personal information, contact us at info@resaleworld.com.

2. Information We Collect

We collect personal information in the following ways:

Information you provide directly to us, including when you:

Complete a contact, demo request, or sales inquiry form on our website
Submit a Google Ads lead form (“Free Migration Demo — Book Now” and similar)
Register for a webinar, training session, or event
Subscribe to our newsletter or marketing communications
Place an order for software, hardware, supplies, or services
Contact our sales or support team by phone, email, or chat
Apply for a job with us

The categories of personal information we may collect include:

Identifiers (name, email address, phone number, mailing address, ZIP code, state/province, country)
Business information (company name, store name, job title, industry segment, store size)
Account credentials and customer ID for existing customers
Payment information (credit-card details, billing address) when placing an order — processed by our PCI-compliant payment processors
Voluntary survey or feedback responses

Information collected automatically when you visit our website, including:

Device and browser information (browser type, operating system, device type, screen size, language)
Network information (IP address, internet service provider, approximate geographic location)
Usage information (pages visited, links clicked, time spent on pages, referring URL, search queries)
Cookie identifiers and similar technologies (see Section 6 below)

3. How We Use Your Information

We use the personal information we collect for the following purposes:

To respond to your inquiries and provide the demos, quotes, or information you request
To process and fulfill orders for our products and services
To deliver, maintain, and support the software, hardware, and services you purchase
To send service announcements, software updates, training notices, and customer-support communications
To send marketing communications about migrations, upgrades, addons, training, and events (you may opt out at any time)
To improve our website, products, and services
To measure the performance of our advertising, including Google Ads, and to attribute conversions back to advertising campaigns
To detect, investigate, and prevent fraudulent or unauthorized activity
To comply with legal obligations, enforce our terms, and protect our rights

We do not sell your personal information.

4. How We Share Your Information

We share personal information only as described below:

Service providers and processors who help us operate our business, including:

HubSpot, Inc. — customer-relationship management (CRM), marketing automation, lead-form processing, and email communications. Form submissions on our website are processed and stored by HubSpot on our behalf. HubSpot’s privacy policy is available at https://legal.hubspot.com/privacy-policy.
Google LLC — website analytics (Google Analytics 4 / Google Tag), advertising and conversion measurement (Google Ads), and integrated services such as Google Workspace. Google’s privacy policy is available at https://policies.google.com/privacy.
Salesforce, Inc. — internal CRM and customer-account management for parent company Emporia Holdings.
Payment processors (such as Clover, Stripe, or comparable PCI-compliant providers) for processing card transactions.
Email and communication providers (such as Constant Contact, Mailchimp, or comparable platforms) for transactional and marketing email delivery.
Hosting, security, and infrastructure providers that operate the technology behind our website and software.

Affiliated companies under Emporia Holdings, including SimpleConsign, Traxia, and other subsidiaries, where doing so is necessary to deliver a product, service, or response you have requested. We use brand-tagging within our shared systems to ensure your information is routed only to the appropriate team.

As required by law, in response to lawful requests by public authorities, including for national security or law-enforcement purposes, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

In connection with a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or bankruptcy, where personal information may be transferred as part of the transaction.

5. Google Ads and Lead-Form Submissions

When you click on one of our advertisements through Google Ads and submit a form (either an in-ad Google Ads lead form or a form on our website), we receive the information you provided in the form along with measurement data from Google that helps us attribute the conversion to the originating advertisement.

This measurement data may include a Google Click Identifier (“gclid”), the campaign and ad that generated the click, and the timestamp of your interaction. We use this information to measure advertising performance and to follow up with you about the product or service you inquired about. The collection and use of this advertising measurement data are governed jointly by this Privacy Statement and by Google’s Privacy Policy at https://policies.google.com/privacy.

You may control how Google personalizes ads to you by visiting https://adssettings.google.com.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to operate our website, remember your preferences, measure how visitors use our website, and personalize advertising. The categories of cookies we use include:

Strictly necessary cookies that enable basic website functions and cannot be disabled (for example, cookies that remember your privacy preferences).
Performance and analytics cookies that help us understand how visitors interact with our website (Google Analytics 4).
Advertising and conversion cookies that help us measure ad performance and show relevant ads on Google and partner properties (Google Ads, including the Google Tag and the gclid parameter).
Functional cookies that remember choices you make and personalize your experience.
Third-party cookies set by our service providers (such as HubSpot for chat and form personalization).

You can manage cookies through your browser settings or, where available, through our website’s cookie-consent banner. Blocking some cookies may affect how the website works.

7. Your Privacy Rights

Depending on where you live, you may have the following rights regarding your personal information:

The right to know or access the personal information we have collected about you
The right to request correction of inaccurate personal information
The right to request deletion of your personal information
The right to opt out of the sale or sharing of your personal information (we do not sell personal information)
The right to opt out of targeted advertising
The right to limit the use of sensitive personal information
The right to data portability
The right to withdraw consent where we rely on consent to process your information
The right to lodge a complaint with a supervisory authority

To exercise any of these rights, contact us at info@resaleworld.com or by mail at the address in Section 1. We will respond within the timeframe required by applicable law. We will not discriminate against you for exercising any of these rights.

California residents (CCPA / CPRA): California law gives you specific rights regarding your personal information, including the right to know the categories and specific pieces of personal information collected, the right to delete personal information, the right to correct inaccurate personal information, and the right to opt out of the sale or sharing of personal information. To exercise these rights, contact us at info@resaleworld.com.

EEA, UK, and Switzerland residents (GDPR / UK GDPR): We process personal information based on one or more of the following legal bases: your consent, the performance of a contract with you, our legitimate business interests, or compliance with a legal obligation. You have the right to access, rectify, erase, restrict, or object to the processing of your personal information, the right to data portability, and the right to lodge a complaint with your local data-protection authority. Resaleworld is the data controller of personal information collected through our website. Contact our privacy team at info@resaleworld.com.

8. Email Marketing and Opt-Out

You may opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at info@resaleworld.com. We may continue to send you transactional communications (for example, order confirmations, service announcements, support communications) even if you have opted out of marketing.

9. Data Retention

We retain personal information only as long as necessary to provide the services you request, comply with our legal obligations, resolve disputes, enforce our agreements, and support legitimate business interests such as security and fraud prevention. When we no longer need your personal information, we delete or anonymize it.

10. International Data Transfers

Resaleworld is headquartered in the United States. If you are located outside the United States, please be aware that the personal information you provide may be transferred to, stored in, and processed in the United States, where our servers and central database are located. By using our website or services, you consent to the transfer of your personal information to the United States. Where required by law, we implement appropriate safeguards for such transfers, including Standard Contractual Clauses.

11. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. These include encrypted transmission (HTTPS / TLS), access controls, employee training, and regular security reviews. No internet transmission or electronic storage is completely secure, however, and we cannot guarantee the absolute security of personal information.

12. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us at info@resaleworld.com and we will delete it.

13. Third-Party Websites

Our website may contain links to third-party websites that we do not operate or control. This Privacy Statement does not apply to those websites. We encourage you to review the privacy policies of any third-party site you visit.

14. Changes to This Privacy Statement

We may update this Privacy Statement from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the “Last Updated” date at the top of this Statement and, where appropriate, provide additional notice (such as posting a notice on our website or sending an email).

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Statement or our handling of your personal information, contact us:

Resaleworld LLC 8034 Sunport Dr., Suite 404 Orlando, FL 32809, USA Phone: 800-785-4800 Privacy email: info@resaleworld.com

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