Webinar Course Curriculum

If your checkout process feels slow, confusing, or inconsistent, this session will help you take control of your Point of Sale and use it the right way.

• Ring up sales, layaways, and suspended transactions correctly
• Handle payments, store credit, and gift cards with confidence
• Apply discounts, coupons, and rewards programs
• Manage refunds, tax exemptions, and special transactions
• Use reports and balancing tools to keep your numbers accurate

💡 A smoother checkout means faster lines, fewer mistakes, and better customer experience.

If your back-office processes aren’t set up correctly, it can lead to payout errors, security issues, and messy records. This session shows you how to manage it all with confidence.

• Set up user roles, permissions, and system security
• Manage employee access and control report visibility
• Process consignor payouts correctly and avoid common mistakes
• Handle transactions, account balances, and adjustments
• Manage item dispositions and posting
• Set up and manage consignor contracts

💡 Strong processes behind the scenes keep your store running smoothly and your numbers accurate.

Stop guessing at prices. This session shows you how to set up and use the Pricing Guide so Liberty helps you price items quickly and consistently.

• Set up brands, categories, and pricing levels
• Configure the Pricing Guide to match your store’s strategy
• Use built-in tools and import utilities to simplify setup and save time
• Use the Pricing Guide during item entry for automatic price suggestions
• Adjust pricing based on market trends and item condition

💡 Consistent pricing saves time, reduces errors, and helps protect your margins.

Take your resale business online without the manual work. This session shows you how to set up and use Liberty’s listing tools to streamline selling on Shopify and eBay.

• Set up Shopify and eBay integrations the right way
• Understand requirements and avoid common setup issues
• Create manual listings for high-value or unique items
• Automate listings to save time and keep inventory moving
• Manage pricing, markdowns, and listing consistency
• Process and fulfill online orders correctly

💡 Selling online doesn’t have to be complicated. With the right setup, you can save time and reach more customers.

Speed up your workflow and simplify daily tasks with Liberty’s mobile apps. This session shows you how to use mobile tools to save time and improve efficiency across your store.

• Add items and manage inventory from the Item Entry App
• Capture and attach photos quickly with the Photo App
• List items to Shopify directly from your mobile workflow
• Use Liberty Kiosk to streamline consignor contract signing and reduce paperwork
• Improve customer experience with faster, more streamlined processes

💡 The right tools can save time, reduce steps, and keep your store running smoothly.

Still running Liberty on desktop? This session walks you through what to expect when moving to the cloud so you can make an informed, confident decision.

• Understand how Liberty Cloud works and what changes (and what doesn’t)
• Learn how the transition process works from start to finish
• See how cloud hosting improves performance, security, and reliability
• Explore benefits like automatic updates, backups, and remote access
• Get answers to common questions and concerns about switching

💡 Less IT hassle, more flexibility, and a system that grows with your business. Join us and see if the cloud is the right move for you.

Liberty tracks your store. QuickBooks tracks your business. This session shows you how to connect the two so your numbers stay accurate and complete.

• Set up and use the QuickBooks Link for Desktop or Online
• Export sales, payouts, and inventory data correctly
• Map Liberty data to the right General Ledger accounts
• Understand which reports to use for store performance
• Keep your accounting team aligned with accurate data in QuickBooks

💡 Use Liberty for operations and QuickBooks for financials. When they work together, everything makes more sense.

Year-end isn’t just about reports. It’s about making sure your numbers are accurate, your books are aligned, and your inventory in Liberty matches what’s actually on your floor. This session walks you through the full process.

• Run key end-of-year reports for sales, inventory, payouts, and obligation
• Understand what Liberty reports show and how they support your financials
• Use QuickBooks Link to ensure your accounting is complete and aligned
• Review proper mapping and export processes for clean year-end data
• Perform physical inventory reconciliation by scanning items and comparing them to your Liberty database

💡 Start the new year with clean data, accurate inventory, and confidence in your numbers.

If your inventory in Liberty doesn’t match what’s actually on your floor, it can lead to reporting issues, missed sales, and inaccurate data. This session shows you how to fix that.

• Understand why inventory discrepancies happen and how to prevent them
• Set up scanners and tools for accurate inventory counts
• Scan your physical inventory and compare it to your Liberty database
• Identify and resolve discrepancies step by step
• Use reports and posting tools to clean up your inventory

💡 Accurate inventory means better decisions, fewer surprises, and a smoother-running store.

• The advantages of integrating payment processing with your POS system for seamless transactions.
• A clear understanding of PCI compliance requirements and how to ensure your business meets security standards.
• How surcharge fees work and how they can offset processing costs without impacting your bottom line.
• Practical tips for reducing manual errors and saving time with automation.
• Insights into improving customer experience with faster, more secure payment methods.
• Live Q&A with industry experts to address your specific questions.
• Don’t miss this opportunity to simplify payments and grow your business!

Stay up to date with the latest Liberty REACT features and learn how to start using them in your store right away.

• Set up and use penny rounding for cash transactions
• Connect Liberty to Klaviyo for email and SMS marketing
• Process refunds faster using the new refund sale feature
• Allow consignors to enter items online through Consignor Center

💡 New features are only valuable if you use them. This session shows you how to put them into action.

Turn one-time shoppers into repeat customers with a loyalty program built for resale stores. This session shows you how to use Resale Rewards to increase engagement and drive more sales.

• Understand how Resale Rewards works and how customers earn rewards
• Set up and manage your loyalty program to fit your store
• Use the mobile app to engage customers and track activity
• Create promotions and coupons to bring customers back
• Monitor performance and customer activity from the dashboard

💡 A strong loyalty program keeps customers coming back and spending more.

If you sell retail items alongside consignment, this session shows you how to manage them correctly and list them efficiently online.

• Understand when to use Retail Vendor accounts
• Add and manage retail inventory the right way
• Create variant items for size, color, and more
• Build clean, organized listings for Shopify and eCommerce
• Automate retail listings to save time and reduce manual work

💡 Handle retail inventory more efficiently and create better online listings with less effort.

Still printing checks for consignors? This session shows you how to switch to fast, secure ACH payouts using ResaleWallet in Liberty Cloud.

• Understand how ACH payouts work in Liberty
• Set up your store and consignor accounts for ResaleWallet
• Walk through the consignor setup and first-time deposit process
• Send payouts electronically with speed and accuracy
• Use the ResaleWallet dashboard to manage payments

💡 No more paper checks, fewer errors, and faster payouts for you and your consignors.

Liberty has powerful built-in tools that many stores overlook. This session shows you how to use them to stay organized, improve follow-up, and capture more sales.

• Use Wishlist to track customer requests and notify them when items arrive
• Set reminders so important tasks and follow-ups don’t get missed
• Add notes to accounts, items, and sales for better communication
• Customize your dashboard with widgets to keep key information front and center

💡 Small tools like these can make a big difference in how smoothly your store runs.