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Meet our staff

Resaleworld would not be the company it is today without the dedication and hard work by our incredible staff.

  • Senior Technical Support Specialist / Hardware Specialist

    Jonathan has been with us since 2010. He is the current hardware specialist. Chances are if you have needed help setting up your printers, an iDevice or any other hardware device, you have spoken to him over the phone. He has A+ Certification and a degree in Computer Information Technology specializing in Microsoft operating systems. Jonathan also has several years of experience with on-site computer troubleshooting . For hobbies, he enjoys tinkering with electronics, modifying computer systems and playing guitar.

  • Senior Technical Support Specialist

    Alex has been with Resaleworld for over five years. He has achieved certifications from CompTIA in A+, and Network+, along with being certified from Microsoft as a Microsoft Certified Professional, Microsoft Certified Technology Specialist, and is near completion of the Microsoft Certified System Administrator program. Alex has eight years of I.T. experience. Alex is married and stays very busy away from work. He has many hobbies including scuba diving, traveling, cooking,and is president of his local muscle car club. Alex enjoys spending time with his new baby boy and donates time to his church and local charity.

  • Senior Technical Support Specialist

    Billy has worked in technical support since 2000 with various cable companies. His vast experience and knowledge in working with complex networks adds an important piece to our support staff. He is married and with a little one on the way! He has 1 dog and 2 cats. He is an avid outdoors-man. In his free time he practices martial arts and hopes to one day become an aspiring chef.

  • Technical Support Specialist

    Aaron joined Resaleworld in August of 2014. He came to us with 25 years of customer service and employee training. 5 years of help desk experience, and 3 years of quality assurance experience. Aaron has achieved various Information Technology certifications including CompTIA A+ NET+ and MCP. In his free time he likes to draw, play games, and spend time with family and friends.

  • Technical Support Specialist

    Manny was Born in Manhattan, NY and grew up in Orlando, FL. He served 4 years in the U.S Navy and has over 10 years in experience. He graduated from the University of Central Florida and completed his Bachelor's in Software Development with a minor in Information Technology.

  • Web Developer / Designer

    Angel has provided support since 2008. With over fifteen years experience in desktop support, he strives to offer the best service possible. Angel enjoys building for the web and experimenting with new ideas, always in search of the next best thing. Angel has a degree in Network Technology and achieved various certifications (CompTIA A+, Network+, CIW and I-Net+, Dell Premier, MCP, MCSA). Angel is a dedicated husband and father to two beautiful daughters.

  • Senior Technical Support Specialist / Web Developer

    Mahashwar started with Resaleworld in the Technical Support Department back in 2004. Nearly 10 years later, he found himself in the Website Development Department where he continues to provide the highest quality services for the Resaleworld family of customers. Mahashwar is a loving and supportive father to his three almost grown children. He is an avid movie fan and loves to eat more than cook.

  • Senior Programmer

    Sean started with the company in the mid 90's doing telephone support. Between phone calls, he taught himself how to develop software. Now serving mostly as the Senior Programmer, he is also responsible for the company's internal IT. Prior to joining the company, Sean worked as a manager in a childrens' consignment shop. In his free time, he enjoys photography and spending time with his wife and daughter.

  • Programmer

    Jason has been with Resaleworld since April of 2009. He is originally from the suburbs of Chicago, moving to Orlando the summer of 2005. Jason has a bachelor's degree in Electrical Engineering from Valparaiso University, however his niche has been programming. He is a skilled programmer with a background in PHP and web development. Since starting here, he has also learned Objective C and written a few iPhone and iPad applications. He is single with no children, however has one kitten.

  • Project Manager / Programmer

    Russell joined the Resaleworld team in February 2010. With a formal background in Computer Science, Russell has spent his entire adult life working with information technology. As Product Manager, Russell organizes the development cycle of Liberty 4 Consignment and reCommerce, managed the Liberty Cloud department, and serves as the point-of-contact for Resaleworld's business partners. Russell's development work centers around Powershell scripting, SQL scripting, Crystal Reports and reCommerce. Russell has lived in Central Florida for most of his life. His favorite pastimes used to be reading, poker, and online gaming. More recently, his favorite pastimes have been helping to raise 3 beautiful children and sleeping (when he can).

  • Sales Manager

    Linda, our sales manager, has been with Resaleworld since 1994 when she became our second employee. Linda worked in the mortgage industry for years before settling down with Resaleworld. You can catch Linda traveling to Europe, sailing on cruises, enjoying the outdoors and working out. She loves animals, has been married for over 20 years and is looking forward to retiring in Italy or some other exotic location very soon!

  • Sales Associate

    Renee has been in sales for 15+ years and enjoys every minute she works for Resaleworld -seriously. Her unique style and attention to detail makes her a valuable addition and is considered a fixture in our company. She enjoys traveling, architecture, history, cooking and loves animals, love to make people laugh and enjoys being with her friends.

  • Sales Associate

    Heidi joined Resaleworld in March 2017 with over 15 years of sales, customer service, marketing and business management experience. Prior to Resaleworld she came to us from Phoenix, AZ where she was a National Account Manager for a large Corporate Headquarters Business and is excited about growing with our company. She moved to Florida to be closer to family for her children and fur babies. When she isn't working she loves family time and traveling. She is bound and determined to see, experience and enjoy as much of the world as she can and has been accomplishing that goal by seeing at least 1 new country a year!

  • Sales Consultant

    Matthew recently joined Resaleworld in February of 2016 to work with our Merchants on our reCommerce and Resale Rewards programs. He studied Business at the University of Florida and then relocated to California and developed a strong Sales and Operational background in Retail Store Management. After spending 3 years in San Francisco, he moved to Southern California and began working in the world of luxury retailers in Los Angeles. Matthew is now back in Florida full-time to live closer to his family here in Orlando and to have a big backyard for his 2 Labrador Retrievers

  • Customer Service Manager

    Biancha was originally born in Boston, MA. After exploring several regions of the country, she has decided to settle in sunny Florida and join the Resaleworld team. She comes to us with a BA in Psychology and enjoys spending time with her Sheltie, going to the beach, and traveling as much as she can.

  • Receptionist / Customer Service Assistant

    Eileen moved from Vermont to the Sunshine State in 2006. She joined our team in 2014, bringing with her over 20 years of experience in customer service. Her greatest accomplishment in life, however, goes to her son, daughter and 2 grandchildren, who all still reside in Vermont. A huge sports fanatic, you can always hear Eileen cheering on her favorite sports teams "Knicks, Rangers, UCONN Womans Basketball and "How 'bout them Cowboys!!"

  • Accountant

    Peter has been our accountant for the past nine and a half years. His hobbies and past times include running (he owns and publishes a statewide running & triathlon magazine for Florida), collector of red wines, and enjoys a good game of chess or poker on occasion. He lives with the greatest woman in the world and can be seen frolicking on the beaches of Jamaica quite often.

  • The Man

    Ed is President of Resaleworld, a company he started over 25 years ago. He has been in the computer software business almost his entire life. He graduated from Rollins College in Winter Park, FL after he moved down from the frosty northeast part of the country when he desperately aspired to be a pro golfer. He enjoys traveling around the world, can be found on the golf course from time to time and enjoys his time with friends. Ed is married and has a daughter.